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Welcome to my website. This is where I write about what interests me. Enjoy your visit!
Welcome to my website. This is where I write about what interests me. Enjoy your visit!
Become an Email Ninja: Seven Steps to Getting More Done Faster in Email. This is the tool everyone needs to survive in our always-on, always-connected world. It merges the best advice for business communication with the author’s deep insight into content framing based on 30 years of experience in small and large organizations.
As the saying goes, a collision at sea can ruin your day. This book is an analysis of the collision between the USS JOHN S MCCAIN (DDG 56) and the Motor Vessel ALNIC MC August 2017. The book uses High Reliability Organizing (HRO) principles to deconstruct the practices of the crew and Navy leaders that established the conditions for the tragedy. Its unique contribution to safety is analysis without hindsight bias, mind reading, vagueness, and folk models of causality. It identifies specific practices for improving safety in any organization at any level.
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